Public participation has become a central plank of public policy-making. Increasingly, decision-makers at all levels of government build citizen and stakeholder engagement into their policy-making processes. Activities range from large-scale consultations that involve tens of thousands of people, to focus group research, on-line discussion forums and small, deliberative citizens’ juries.
This guide to evaluating public participation is intended to help those involved in planning, organising or funding these activities to understand the different factors involved in creating effective public participation.
It helps planners set and measure attainable objectives, evaluate impact, and identify lessons for future practice. Using clear language, simple instructions, illustrative case studies and a glossary, this guide is a valuable tool for anyone involved in running or commissioning public participation in central government and beyond.
You can view Making a Difference online, or download a PDF:
English: Making a Difference
Or, in Turkish: