Tag Archive for "public-services"

From Fairy Tale to Reality

February 26, 2013 – Edward Andersson

[caption id="attachment_4382" align="alignright" width="263"] From Fairy Tale to Reality[/caption] Citizen engagement has become increasingly important in the last ten years, but we have barely scraped the surface of what innovative public engagement can do for public services, communities and citizens. Part of what is holding us back is outdated myths about citizen engagement. “From Fairy…

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Using the crowd effectively

January 24, 2012 – Simon Burall

While the notion of the wisdom of the crowd has popular resonance, government should take care to think about what it wants to achieve when engaging the crowd.  This is the second in a series of three posts based on a talk I gave at the Institute for Government (IfG) at their Crowdsourcing Policy event, 23rd…

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“Making Open Data real”: Involve’s consultation response

October 27, 2011 – Ingrid Prikken

In August the Cabinet Office launched a public consultation "Making Open Data Real" about the Government’s proposed approach for Transparency and Open Data Strategy, which is aimed at establishing a culture of openness and transparency in public services. We have submitted the following response to the Cabinet Office. Involve welcome the emphasis the government is…

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Turning around public services, the Family LIFE example

August 18, 2011 – Tim Hughes

On Tuesday, following David Cameron's pledge on Monday to ‘turn around the lives of the 120,000 most troubled families’, I posted my analysis of why public services have struggled to turn the lives of these families around in the past, arguing that they have been designed and managed in a way that makes sense for…

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Turning around public services, to turn around lives

August 16, 2011 – Tim Hughes

Yesterday, David Cameron announced that the government would ‘turn around the lives of the 120,000 most troubled families’. This is not the first time the current government has taken an interest in these families, nor is it the first government to have done so. This is not surprising considering the government estimates their cost to…

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States of Jersey Health and Social Services review

Published: July 13, 2011

[caption id="attachment_1815" align="alignleft" width="200" caption="stethoscope and notepad"][/caption] Involve was commissioned by Health and Social Services of the States of Jersey to analyse  and report on the responses to Jersey’s public consultation on the Green paper, ‘Caring for each other, caring for ourselves’. The State of Jersey commissioned a  review of how services are provided today,…

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ring_binder, michealaw

Best value statutory guidance consultation: Involve response

June 14, 2011 – Annie Quick

This document sets out Involve's response to the Government's plan to repeal the Duty to Involve. In April the government announced its plans to repeal the Duty to Involve. Given the lack of evidence about how and whether the Duty to Involve is working, we asked you, our network, to provide your own thoughts and experiences. Thank…

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AlphaGov: Engaging with citizens or consumers?

June 3, 2011 – Annie Quick

AlphaGov hopes to encourage participation by consulting with people on policy at the point where they use public services. To do this, however, they must ensure that they are engaging people as citizens, not just consumers. I want to focus on one aspect of the conversation around AlphaGov’s approach to government engagement; peoples’ dual role…

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