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Annex 2

Costs and benefits of public engagement

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Some of the costs of participation

Costs Possible indicators How to get data Important assumptions
Non-monetary costs:
Time contributed by participants
Days / hours spent in meetings, preparation, research, local consultations etc Diaries kept by participants The time given by participants is often under-valued, and planning often fails to take this contribution into account
Staff time (unpaid) Unpaid overtime Extended time sheets
Skills needed for the new approach Time taken to learn about participatory working, in addition to planning activities Timesheets It may be difficult to isolate time learning about participation from general ‘learning on the job’, but worth keeping in mind
Risks:
Reputation
Could participatory working damage a reputation for leadership? Public opinion polls, feedback from participants, etc All risks can be assessed in terms of likelihood (how likely they are to happen), and importance.
Could poor performance in participatory working affect other projects / programmes? Public opinion polls, feedback from participants, etc Both can be assessed in terms of high / medium / low risk.
Could participatory working improve reputation for listening / responsiveness to local concerns? CAs above
Uncertainty What impacts could less management have on the quality of the project? Feedback from staff
Stress Will participatory working increase / reduce stress? Feedback from staff
Conflict Will participatory working increase / reduce conflict? Review of impacts of participatory initiative; interviews etc.

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