Objective 1:
For the public, providers of care and government to work in partnership to determine policy priorities and design new approaches to future care.
This was to be assessed by considering:
- the range of people / organisations involved, and
- the extent to which the process enabled those involved to work in partnership.
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Range of people:
- Reached the number of participants / organisations as specified [target numbers set]
- Achieved a sample to provide findings representative of general public opinion (ethnicity, age, gender and socio-economic status)
- Involved ‘seldom heard groups’ (e.g. BME, older and young people, people without qualifications, people on low incomes, people with disabilities)
- Involved groups likely to be disproportionately affected by changes (e.g. those with poor health, less articulate, poor access to health services, heavy users of services, carers).
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Range of people:
The process was expected to be:
- inclusive
- involve seldom heard groups
- involve groups disproportionately affected
- representative
- participants not demographically / attitudinally biased.
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Working in partnership:
- Transparency and lack of bias in methodology and the analysis process
- Being viewed by the public as putting them at the centre of the policy-making process
- Iteration to allow policy options to develop in response to public opinion
- Integration of results from general public and stakeholder processes (including appropriate timing for assimilation of results).
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Working in partnership:
- No indication of bias within the fieldwork process or analysis process (process to be open and transparent)
- Participants’ belief that the results of the exercise will be influential
- Participants’ belief that the results reflect the discussions held
- Resulting White Paper reflects the priorities identified via the listening exercise (relationship between process results and final decisions)
- Those involved have a shared understanding of the task they are engaged in
- Those involved have a shared understanding of its objectives
- Participants have an opportunity to influence the process itself
- Participants have the opportunity to learn from each other
- Participants have sufficient information or resources to enter into the partnership.
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Download the full Evaluation Guide as a pdf document