| Objective |
Main criteria |
Detailed criteria |
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Objective 2:
To increase levels of public engagement in the policy decision making process. |
No specific criteria were identified, but data was collected on the following:
- participants’ initial motivations for taking part (and whether it met their expectations)
- what they felt they had learned from taking part (and extent to which they changed their views and behaviour as a result; and any other benefits)
- the extent to which participants currently felt involved in decisions about these issues
- how important they felt it is for the public to be involved in these decisions
- whether participants thought further events like this should be conducted in future (and whether they would be willing to take part)
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Data was collected from participants before the Citizens Summit, and afterwards, and compared with a separate public opinion survey which showed general public views on the issues. In depth data was obtained through interviews. |
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Objective 3:
To produce a public debate visible at local and national levels around the future of personalised and community centred care. |
No specific criteria were produced but two approaches of gaining data were originally proposed:
- review of the media monitoring throughout, and comparison with coverage of previous consultation activities
- a public opinion poll to test public awareness.
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In practice, the communication activities focused less on gaining general press coverage but rather to:
- increase the effectiveness of the consultation process by developing and disseminating consistent messages
- widening the reach of the consultation by working with partners to reach ‘seldom heard’ groups.
These therefore became the criteria against which activities and achievements were assessed. |
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Implicit objective:
Make some contribution to:
- enhancing trust in government, by reinvigorating public debate, and
- better public sector service provision, by addressing the needs and concerns of service uses and providers.
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No criteria were specified initially, but data was analysed and questions developed for interviews which explored these issues, as follows:
- initial trust in the process
- increased trust in government as a result of involvement
- analysis of respondents to different processes to ensure information on the needs and concerns of service users and providers had been obtained and incorporated.
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