Annex 1
GlossaryThis is not a comprehensive glossary, but covers most of the terms commonly used in public engagement. We have included terms related to community engagement here as it will often be necessary to differentiate public engagement in national policy from local engagement and a knowledge of the terms can help.
Most of these definitions are taken from Firm Foundation. The Government’s Framework for Community Capacity Building, published by the Civil Renewal Unit at the Home Office, London 2004. Others show the appropriate reference.
Active citizenship
Citizens taking opportunities to become actively involved in defining and tackling, with others, the problems of their communities and improving their quality of life. Active citizenship is one of the three key elements of civil renewal (see below).
Capacity building
"Training and other methods to help people develop the confidence and skills necessary for them to achieve their purpose" (Wilcox 1994, 31). Community capacity building is defined as: Activities, resources and support that strengthen the skills, abilities and confidence of people and community groups to take effective action and leading roles in the development of their communities.
Citizens
The wider public / society who may have a right and interest in being involved. Citizenship is a political act, involving people taking responsibility on behalf of the wider society (e.g. citizens panels) (Involve 2005).
Citizenship education
Citizenship education equips young people and adults with the knowledge, understanding and skills to play an active, effective part in society as informed, critical citizens who are socially and morally responsible. It aims to give them the confidence and conviction that they can act with others, have influence and make a difference in their communities (locally, nationally and globally).
Civic participation or engagement
People engaging through democratic processes such as signing a petition or contacting their local councillor.