What is...?Explanations of different democracy and open government terms and conceptsParticipation→Public Participation→Facilitation→Deliberative public engagement→Deliberative systems thinking→Open Government→Public engagement in public policy-making→Fact or fiction?Dispelling common myths about public participationMyth 1: Engagement is too expensive→Myth 2: Citizens aren’t up to it→Myth 3: Engagement only works for easy issues→Myth 4: Citizen power is a floodgate we should avoid at all costs→Myth 5: Citizens don’t want to be involved, they just want good service→What is the impact of participation?Evidence of the impact of public participationBenefits and costs of public participation→Efficiency and effectiveness of services, projects and programmes →Quality and legitimacy of decision-making→Citizenship and governance→Costs of public participation→What are the effects of deliberation?Evidence of the affects of deliberation on participants and decision-makingThe impact of deliberation on participants’ opinions→The impact of deliberation on empathy and common interest→The impact of cognitive bias on deliberation→How do I make the case for public participation?Guidance on developing the business case for public participationIntroducing the valuing engagement toolkit→Stage 1: Scope the business case→Stage 2: Define the focus and purpose→Stage 3: Decide what to measure→Stage 4: Complete the checklist and calculation chart→Stages 5 & 6: Analyse results and present the business case→How to fill in the calculation chart→How to feed back the results→How and why do people participate?Findings from our research into what creates and sustains active citizenshipHow and why does participation begin, continue and stop?→Why do people start participating?→Why do people continue or stop participating?→What connections are there between different forms and episodes of participation?→What are the implications of how people participate for policy and practice?→What are the qualities of a good participatory process?Participation principles and standardsNine principles of effective deliberative public engagement→IAP2 Core Values for the Practice of Public Participation→GIFT Principles of Public Participation in Fiscal Policy→OECD Guiding principles for open and inclusive decision making→How do I plan a participatory process?Guidance on how to develop and design a participatory processIntroduction to planning participation→Scope→Purpose→Outputs (activities and tangible products)→Outcomes (overall results and impacts)→Context→Who to involve→Final design→Institutional response→Review of the process→How do I facilitate a participatory process?Guidance on faciliating participatory processesIntroduction to facilitation→Facilitation skills→Facilitating tricky situations→How do I evaluate a participatory process?Guidance on how to measure and evaluate a participatory processHow can evaluation help?→Public engagement in public policy-making→Thinking about objectives→When to start evaluation→Measuring success→Doing the evaluation – what should it cover?→Doing the evaluation – how to do it→After the evaluation→ResourcesFrameworks and resources developed by InvolveScope checklist→Context checklist→Evaluation Framework→Community cohesion and participation – a practical framework→