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Methods

All MethodsAgenda-settingPolicy developmentDecision-makingImplementation
Mashups
Agenda-setting

Mashups

“Mashups” (or Application Hybrid) is the general name for web tools which combine two or more data sourc…
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Mediation
Decision-making

Mediation

Mediation is a voluntary process where a neutral party intervenes to help others bring their dispute to a se…
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Mystery Shopper
Implementation

Mystery Shopper

Mystery shopping a way of auditing services through the involvement of trained user volunteers. Mystery shop…
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Online Consultations
Agenda-setting

Online Consultations

Online consultations utilise the internet to ask a group of people their opinion on an issue (typically a po…
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Online Discussion Groups
Policy development

Online Discussion Groups

Online discussion groups are situated on websites, and support users to enter into conversation with one or…
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Open Space Technology
Policy development

Open Space Technology

Open Space Technology, or simply ‘Open Space’, is a meeting framework that allows an unlimited number of…
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Opinion Poll
Policy development

Opinion Poll

A form of quantitative survey that measures the opinion of a sample of people. Description Opinion pol…
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Participatory appraisal
Agenda-setting

Participatory appraisal

Participatory Appraisal is a broad empowerment approach that seeks to build community knowledge and encourag…
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Participatory Budgeting
Decision-making

Participatory Budgeting

Participatory budgeting is an umbrella term which covers a variety of mechanisms that delegate power or infl…
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