4. Inclusive

  • Participants are paid for all reasonable expenses and their time, at minimum at real living wage per hour of their time.

  • The accessibility requirements of participants are met, such as childcare costs, personal assistant costs for disabled people, and interpretation services.

  • Information and materials are provided in a range of different formats.

  • Inputs are accessible, avoid jargon and do not assume prior knowledge or require reading beyond the hours of the engagement (unless otherwise agreed).

  • The process fulfils a duty of care to support participants so that they will not be harmed by the process.

Questions you should ask yourself to see if you meet this standard:
1Are we paying people at least at the real living wage per hour of their time?
2Have I asked participants about any access or support needs and can I ensure these needs are met?
3Have I reviewed the materials to ensure clarity and accessibility for all participants?