10. Close the feedback loop

  • Participants and the wider public are given a summary of conclusions and/or recommendations as they have been presented to the decision makers.

  • The body responsible for enacting the decisions provides updates on how they have listened to and taken into account participants’ views, with clear evidence of how decisions or policy developments have been influenced by it.

  • If conclusions or recommendations cannot be acted upon, the reasoning is clearly set out.

  • The participants may meet after the process to ‘mark the homework’ of the decision makers implementing the conclusions and/or recommendations.

Questions you should ask yourself to see if you meet this standard:
1Has the body responsible for enacting the decisions communicated what they will do with the conclusions and/or recommendations?
2Is there documented evidence showing the impact of participants’ contributions on this decision?
3Will the body responsible for enacting the decisions or recommendations provide updates on how they have been incorporated?